How can we help you?
Get answers to your questions and connect with our support team
Email Support
support@jacobdigitalstore.com
Response within 24 hours
Live Chat
Available 9 AM - 6 PM
Phone Support
+91 9395554114
Mon-Fri, 9 AM - 6 PM
Frequently Asked Questions
How do i downlodad my purchased Products?
After completing your purchase, you can access all your downloads from the “Downloads” section in your account dashboard. Click on any product to download it instantly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and UPI payments. All transactions are secured with SSL encryption.
What is your refund Policy?
We offer a 30-day money-back guarantee on all purchases. If you’re not satisfied with your product, contact our support team within 30 days for a full refund.
Can i use the products for commercial projects?
Most products come with a commercial license that allows you to use them in client projects. Check the specific license details on each product page.
Do you offer discounts for bulk purchases?
Yes! We offer special pricing for bulk purchases and educational institutions. Contact our sales team at sales@digitalstore.com for more information.
How do i get technical support for a product?
Each product includes documentation and support. You can reach out through the contact form below or email support @jacobdigitalstore.com.Premium products include priority support.
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